Ackinas offers full technical support to customers with a software maintenance contract, including free product updates, new software versions and help desk assistance for all technical and methodological questions.

Customers evaluating Ackinas solutions and customers without maintenance agreement have access to the Ackinas Help Desk only. Other support services are available on request. Contact Ackinas Sales for information and applicable rates. 

Ackinas Help Desk 

The Ackinas Help desk is available to all customers requiring remote assistance, advice and troubleshooting of solutions.

Contact the Ackinas Help Desk on business days between 8:00 and 18:00 CET with problems, questions or suggestions
by phone: +32 3 289 29 00
by e-mail:  support@ackinas.com

QPR Finland

QPR Finland offers second line support to registered customers by telephone and e-mail. Customers can contact QPR Customer Care with questions and problems regarding the installation, operation and use of QPR software.

This service is available on business days between 07:00 and 21:00 EET
by phone: +358 290 001 155
by e-mail: customercare@qpr.com

QPR Usernet

QPR UserNet is an extranet for QPR’s Customers to get more benefits from QPR management software solutions.
To register for access to QPR Usernet, send an e-mail to the Ackinas Help Desk.

Should you have any questions or remarks regarding the Ackinas web site, please send them to webmaser@ackinas.com. We welcome all feedback.